How to Build and Use a SaaS Agreement Playbook

SaaS contracts bundle software, support, data custody, and uptime promises into a single, always-on relationship—but most in-house teams still negotiate from scratch. Our recent survey found that nearly half of in-house legal teams and 60% of enterprise legal teams codify their standards into playbooks for contract review. However, 95% of legal departments still reported gaps in their contract playbooks.. The result: reinvented positions, stalled deals, and creeping risk.

In this on-demand webinar, Bärí A. Williams (Head of Legal, LegalOn), Lynden Renwick (Managing Partner, Out-House Attorneys), and host Nada Alnajafi (Founder, Contract Nerds) share vendor-and-customer perspectives of SaaS contracting. Through real clauses and live AI demos, they demonstrate how to build a focused playbook, apply it with AI to speed reviews, and evolve standards as risk and business needs shift.

What You'll Learn:

• Staying Current – Close playbook gaps and adapt positions as business needs and risk tolerance evolve.
• SaaS Contracts 101 – Why recurring services, data custody, and third-party dependencies change the negotiation game.
• Eight Deal-Breaking Clauses – Fallback positions for term, SLAs, data rights, liability caps, and more.
• Step-byStep Playbook Creation – Map key issues, set fallbacks, and define non-negotiables.
• AI-powered Review in Action – Auto-flag risks, draft redlines, and cut review cycles from hours to minutes.

A structured playbook, amplified by AI, turns SaaS contracting into a faster, more consistent, and defensible process.